Software security updates on the server had unintended side effects, causing a downtime of about 1h in our maintenance time window. We're sorry for the inconvinience.
Posted Aug 26, 2022 - 17:56 CEST
Update
[Comment from Opsgenie]Steffen Müller closed alert: "ALARM: "Presenter Public Server HTTPS Check Alarm" in US East (N. Virginia)"
Posted Aug 26, 2022 - 17:49 CEST
Update
[Comment from Opsgenie]Steffen Müller acknowledged alert: "ALARM: "Presenter Public Server HTTPS Check Alarm" in US East (N. Virginia)"
Posted Aug 26, 2022 - 17:48 CEST
Investigating
Checks the alive success rate of HTTPS requests to backend.presenter-for-confluence.com/atlassian-connect.json via a Route53 Health Check. Threshold Crossed: 3 datapoints [0.0 (26/08/22 14:40:00), 0.0 (26/08/22 14:35:00), 70.01488095238095 (26/08/22 14:30:00)] were less than the threshold (80.0).
Posted Aug 26, 2022 - 16:45 CEST
This incident affected: Presenter for Confluence (Presenter for Confluence Cloud Backend).